ZOLEO · IRIDIUM
AI for ZOLEO
Your satellite messenger can already text any US phone number. Point it at ours — +1 (209) 379-8911 — and it becomes a two-way line to an AI assistant. No app pairing, no firmware tricks: just a contact in your device.
ZOLEO setup
ZOLEO sends SMS to US numbers through the ZOLEO app when connected by satellite. Add +1 (209) 379-8911 to your contacts, message it like anyone else, and the answer threads back into the same conversation. The check-in/SOS buttons keep working exactly as before — this adds a "brain" contact, nothing more.
SPOT X and Somewear users: same idea — anything that texts a US mobile number works. Overview of all satellite devices →
Field workflow that works
- One question per message, specific and short: “sharp ankle pain after roll, can bear weight — tape or splint?” beats “hurt ankle help”.
- Follow-ups are fine — the AI keeps short-term context, so “and if swelling doubles overnight?” continues the thread.
- Check your balance anytime by texting
BALANCE. - Top up from anywhere: with a card saved once (buy on the site while you have signal), texting
BUYcharges it and adds 100 messages — over pure satellite SMS, no browser involved. How off-grid top-ups work.
SOS stays SOS. NoService AI answers questions; it does not dispatch rescue. In a life-threatening situation, hold the SOS button — that's what it's for. Ask us the “what do I do while help is coming” questions.
FAQ
Does it cost extra on my device plan?
Messages to us count against your ZOLEO plan like any other text. On our side: first 3 questions free, then $15 per 100 messages or $7.99/mo unlimited.
Can I top up credits from the backcountry?
Yes, if your card is saved: text BUY and it's charged off-session — the receipt comes back by satellite text. Without a saved card we text a payment link, which needs internet — so set it up at home.
Should I still use SOS for emergencies?
Always. SOS reaches professional rescue coordination; we answer questions. Both belong in your kit.
Set it up before the trailhead
Add the contact, ask one test question, save a card if you'll want top-ups. Five minutes now, a working assistant all season.
Text your first question